Data protection declaration
We attach maximum importance to protecting your data and safeguarding your privacy. Therefore, we provide information below regarding collection and use of personal data while using our website.
Anonymous data collection
You can visit our websites without having to provide any personal details. We do not save any personal data in this connection. In order to improve our offer, we evaluate only the statistical data, which does not allow any inference of your personal details.
Collection and processing while using the contact form
When using the contact form, we collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you. We use your email address only for processing your request. Your data is deleted subsequently if you do not approve of the further processing and use.
Collection, processing and use of personal data
We collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you.
Your personal data is processed and used for completing and processing your order and also for processing your requests.
After the contract is processed completely, all the personal data is first saved taking into account the retention periods under fiscal and commercial law and then deleted after the expiry of the deadline, if you have not approved of the further processing and use.
Registration / SanaBio customer account
To place an order, you must register with SanaBio and create a customer account. For this purpose, we store your name, your specified address (es), your e-mail address, if applicable the telephone number, the order history and, with your special consent, also your bank details and usage data (e-mail address, encrypted password) in our customer database. By registering for a customer account, you consent to the inclusion of your data in our customer database. You may object to the further use of your data included in our customer database at any time with effect for the future by dissolving your customer account on www.sanabio.de. Just send an e-mail with your request for resolution to .
Forwarding personal data
The personal data provided by SanaBio, e.g. If you place an order or send us an e-mail (such as your name and address, e-mail address or date of birth), SanaBio will only use it to fulfill and process your order without your specific consent. Your data will be forwarded to us as well as to the shipping company responsible for the delivery. Your payment details will only be forwarded by SanaBio to the bank responsible for the payment. In these cases, we strictly adhere to the specifications of the Federal Data Protection Act. The scope of the data transfer is restricted to a minimum.
Using an email address for sending newsletters
If you have given your consent to the newsletter, you agree to the regular receipt of a newsletter from SanaBio. The newsletters are sent by e-mail and contain information about new products and offers of the respective consignor. Your personal data that you have provided for sending the newsletter will not be made available to third parties. When registering for the newsletter, your e-mail address will be used for your own advertising purposes until you unsubscribe from the newsletter. You can cancel the receipt of the respective newsletter at any time with effect for the future, by pressing the unsubscribe link in the newsletter.
Using an email address for sending a direct advertising
Provided that you have not disagreed, we shall use your email address, which we received as part of selling an item or service, for the electronic transmission of advertising for your own goods and services, which are similar to those that you have already purchased from us. You may object to the use of your email address at any time by sending us a message. You'll find the contact details for exercising your objection in our imprint. You can also use the link provided in the advertising email. This shall not result in any costs other than transmission costs in accordance with your basic rates.
Data collection and processing for credit assessment
If we have to pay advance costs, e.g. in case of a purchase on account or a debit note, we reserve the right to obtain credit information if necessary, for safeguarding our authorised interests, on the basis of mathematical and statistical methods by using SCHUFA, SCHUFA Holding AG, Privatkunden, Service Center, Postfach 103441, 50474 Köln. For this, we transfer the personal data required for a credit assessment there and use the information received about the statistical probability of a payment default for the carefully considered decision about the substantiation, execution or termination of the contractual relationship.
The credit information can contain probability values (score values), which are calculated on the basis of scientifically accepted mathematical and statistical methods and address data among other things is included in their calculation. Your interests that are worth being protected are considered in accordance with the statutory regulations.
Personal information that has been provided to us through this website will only be stored until the purpose for which it was entrusted to us is fulfilled. Insofar as commercial and tax retention periods must be observed, the storage period for certain data may be up to 10 years.
Links to other websites
We occasionally refer to the websites of third parties. Although we choose these third parties carefully, we cannot guarantee and be responsible for the accuracy or completeness of the content and the data security of third party websites. This data protection agreement is also not valid for third-party linked websites.
Our websites use so-called cookies at several places. Cookies are small text files, which are stored on your computer and which your browser saves. They help to make our offer more user-friendly, effective and reliable. In addition, cookies allow our systems to identify your browser and offer you services. Cookies do no contain any personal data.
Using the Remarketing or “Similar target groups” function of Google Inc.
The supplier uses the Remarketing or “Similar target groups” function of Google Inc. (“Google”) on the website. The supplier can use this function to specifically approach the visitors of this website with advertisements by running personalised, interest-related advertisements for visitors of the supplier’s website if they visit other websites in the Google Display network. Google uses so-called cookies for analysing the website usage, which forms the basis for developing the interest-related advertisements. For this, Google saves a small file with a numerical sequence on the browsers of the website’s visitors. This number is used to record the visits to the website as well as anonymised data about the website usage. Personal data of the website’s visitors is not saved. If you subsequently visit another website in the Google Display network, pop-ups are displayed to you, which are likely to take into account previously accessed product and information fields.
Additional information regarding Google Remarketing as well as the data protection declaration of Google can be viewed on:
Using Facebook Remarketing
The provider uses the “Custom Audiences” remarketing function of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on the website. The provider can use this function to provide targeted advertising. This provides visitors to the website with personalised Facebook ads which are tailored to their interests when they visit the Facebook social networking site. To run the function, the Facebook remarketing tab is implemented on the provider’s website.
Using Google Adwords conversion tracking
We use the online advertising service “Google AdWords” and conversion tracking within the scope of Google AdWords. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
If you click an advertisement run by Google, a cookie for the conversion tracking is saved on your computer. These cookies have a limited validity, do not contain any personal data and thus do not help in personal identification.
If you visit specific webpages of our website and the cookie has not yet expired, Google and we can identify that you have clicked on the advertisement and were forwarded to this page.
Every Google AdWords customer receives a different cookie. Thus, there is no option that cookies can be tracked via the websites of AdWords customers.
The information that is obtained with the help of the conversion cookie helps to generate conversion statistics for AdWords customers, who have decided on conversion tracking. Here, the customers find out about the total number of users who have clicked on their advertisement and were forwarded to a site provided with a conversion tracking tag. You however do not receive any information which can be used to identify users personally.
If you do not wish to take part in the tracking, you can disagree to this use by not installing the cookies through a corresponding setting of your browser software (deactivation option). You are then not included in the conversion tracking statistics.
For additional information as well as for the data protection declaration, please visit: http://www.google.de/policies/privacy/
Use of Google Analytics
This website uses Google Analytics, a web analysis service by Google Inc. („Google“). Google Analytics uses so-called “cookies”, text files, which are saved on your computer and which allow analysing the use of the website by you. The information generated by the cookie about your usage of this website is generally transferred to a Google server in USA and saved there. If IP anonymisation is activated on this website, your IP address is however abbreviated by Google in advance within the member states of the European Union or in other contracting states of the Treaty on the European Economic Area. The complete IP address is transferred to a Google server in USA and abbreviated there only in exceptional cases. Google shall use this information on behalf of the operator of this website to evaluate your website use, to compile reports about the website activities and to provide additional services associated with the website use and Internet use as against the website operator. The IP address transferred from your browser within the scope of Google Analytics is not consolidated with the other data by Google. You can prevent cookies from being saved through a corresponding setting of your browser software; however, we would like to bring to your attention that you may not be able to use all the functions of this website entirely in this case. In addition, you can prevent the recording of data (including your IP address) generated by the cookie and based on your website use in Google as well as the processing of this data by Google by downloading the browser plug-in available on the following link and installing it [http://tools.google.com/dlpage/gaoptout?hl=de].
Use of social plugins with "Shariff"
So that you can maintain control of your data, the privacy protection "Shariff" button is used in order to integrate the social media sharing function. Without your express permission, no connection is made to the social network servers and therefore no data is submitted.
"Shariff" is a development from specialists of the computer technology magazine c't. It enables more personal privacy in the network and replaces the usual social network "share" buttons. You may find further information on the Shariff project here.
If you click on the buttons that appear in a popup window, you can log in with your data with the respective provider. First, after you actively login, a direct connection to the social network takes place.
By logging in, you give your permission to transfer your data to the respective social media provider. At this time, information such as your IP address and which websites you have visited is transmitted. Should you be connected simultaneously with one or more of your social network accounts, the information collected is also assigned to your corresponding profiles. Therefore, you can only prevent this assignment by logging yourself out before visiting our website and before activating the button for your social media accounts.
If you do not want Google to collect data about you through our website, you must log out of Google before visiting our website.
Information, correction, blocking and deletion of data
At all times, you have the right to free information about your saved data as well as the right to correction, deletion and blocking of the same. Please contact us if required. You will find the contact details in our Legal Notice.